Terms and conditions:
Please read these Terms and Conditions carefully before using this website. By using this website you signify your consent to these Terms and Conditions. If you do not agree to the Terms, please do not use the website. These Terms & Conditions apply to every item and agreement between !SYOU and a customer, except where parties have written and agreed to specific deviations. Explicit agreement with the listed provisions of these Terms & Conditions is otherwise implied when orders are made via www.isyou.com.
1) General
The name !SYOU mentioned in these Terms & Conditions and elsewhere on the website
www.isyou.com refers to
ISEEYOU BV
Vijzelstraat 74
1017 HL Amsterdam
Chambre of Commerce. 34370957
2) Information
!SYOU carefully compounds all information on the website, www.isyou.com. While it can occur that certain information is incorrectly displayed, is incomplete or is not up-to-date, neither !SYOU or his partners can be considered liable. Furthermore, !SYOU accepts no liability for information and prices stated on the website by third parties, nor for the effects of transactions occurring from the same.
3) Prices
All prices mentioned on www.isyou.com are in EUROs and include VAT (BTW).
4) Area of Operation
!SYOU’s market is the
5) Delivery Charges
All prices mentioned on the website include delivery charges in the
6) Delivery and Delivery Time
6.1 Assuming an item is in stock, !SYOU undertakes to deliver to the preferred address within two working days following the day on which the order was placed. To help ensure a speedy delivery, the buyer may be approached to control the correctness of the order, resulting in a slight delay.
6.2 Abovementioned delivery times are an indication and are not written in stone. Purchaser has the right to cancel without charge, any order not delivered within 30 days.
6.3 !SYOU accepts no liability for delays caused by the delivery service.
7) Payment
!SYOU offers various methods of payment that enable safe electronic payment transactions via Ogone.
7.1 iDEAL
Dutch purchasers have the possibility to pay via iDEAL. This was developed by joint Dutch banking institutions and is in line with the already trusted system of Internet Banking. It is a simple, fast and safe way to order and pay for items online. Payment can be made following a few steps.
Step 1. When ordering via isyou.com, purchaser selects iDEAL for ‘method of payment’.
Step 2. Purchaser selects their bank.
Step 3. The security link on Internet Banking confirms the payment.
Step 4. Payment is immediately made and transaction shows on account.
7.2 Credit Card: Mastercard/Visa
While making an order, purchaser fills in their credit card details including the expiry date. Purchaser must ensure that details are recorded exactly as on their card. Payment is then authorised online ensuring that purchaser immediately knows that payment has been approved.
8) Cancellation of contract/ retuns
8.1 Following any item ordered and delivered, the customer has the right to cancel the contract within seven working days. To cancel the contract, purchaser must contact back@isyou.com within this time.
8.2 We hand-check all our shoes before dispatch, however, is there is a problem with the product or the item ordered is not to the liking of the buyer he or she can requests a refund. The buyer has to sent the product back to the address mentioned under point 1) of the terms and conditions. If the product arrives in new and unworn condition, and repacked in the bio-cotton bags and !SYOU tube we are happy to refund the full purchase amount within 14 days from this date. The purchaser is liable for return postage.
8.3 If the item ordered is not the right size the buyer can sent the product back within seven working days after the purchase to the address mentioned under point 1) of the terms and conditions. If the product arrives in new and unworn condition, and repacked in the bio-cotton bags and !SYOU tube we are happy to exchange them for another size. Depending on the fact if the preferred size is in stock, the new product will be sent within 2 working days. The buyer will be contacted via email concerning this matter. The purchaser is liable for return postage. The postage for the new product is covered by !SYOU.
9) Liability
9.1 !SYOU accepts no responsibility for damage caused either deliberately and/or by incorrect use of the product, or due to irresponsible use by the purchaser.
9.2 !SYOU accepts no responsibility for any kind of damage due to the use of this website and/or decisions made using information on this website.
10) Legal
All legal matters between !SYOU and the customer fall under Dutch law irrespective of the country of origin of the order placed.
11) Dutch text prevails
The original Dutch version of these Terms & Conditions prevails over this translation.
12) Personal Details
12.1 !SYOU strictly observes the law on protection of all personal details, as laid down in ‘Wet Bescherming Personnsgegevens (NL)’.
12.2 !SYOU holds all customer details in a separate file. These details will be used to enable completion of orders and kept as long as necessary to ensure a good settlement of any complaint following delivery. No customer’s personal details will ever be compromised by sharing them with any third party.
Terms of use
The website is owned and operated by ISEEYOU B.V., a limited liability company under the laws of the
Please feel free to browse the website. You may download material displayed on the website for non-commercial, home personal use only, provided you keep intact all copyright, trademark and other proprietary notices. You may not, however, copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of this website including the text, images, audio and video for public or commercial purposes, without written permission from ISEEYOU B.V.
Material on this website
You should assume that everything you see or read on this website is protected by copyright unless otherwise stated and may only be used according to these Terms and Conditions. ISEEYOU B.V. does not warrant or represent that your use of materials displayed on this website will not infringe rights of third parties not owned by or affiliated with ISEEYOU B.V.
Images are either the property of, or used with permission by, ISEEYOU B.V. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
ISEEYOU B.V. uses reasonable efforts to include accurate and up-to-date information on the website. However, ISEEYOU B.V. makes no warranties or representations as to the accuracy of the information. ISEEYOU B.V. assumes no liability or responsibility for any errors or omissions in the contents of this website.
When entering, using or browsing this website it is at your own risk.
Neither ISEEYOU B.V. nor any other party involved in creating, producing or delivering this website is liable for any direct, indirect, incidental, consequential or punitive damages arising out of your access to, or use of, this website. Without limiting the foregoing, everything on the website is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. ISEEYOU B.V. also assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing the website or your downloading of any materials, data, text, images, video, or audio from the website.
Any communication or material you transmit to the website by e-mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by ISEEYOU B.V. or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, ISEEYOU B.V. is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the website for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products using such information.
The trademarks and logos, including slogans etc., displayed on this website, are registered or unregistered trademarks of ISEEYOU B.V. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on this website without the written permission of ISEEYOU B.V. or such third party that may own the trademarks displayed on the website.
Links to this website:
ISEEYOU B.V. has not reviewed all of the websites linked to this website and is not responsible for the contents of any off-site pages or any other websites linked to this website. Your linking to any other off-site pages or other websites is at your own risk.
Links to other websites
This website may contain links to other websites operated by third parties other than ISEEYOU B.V. Such links are provided for your convenience only. ISEEYOU B.V. does not control such websites and is not responsible for their content. The fact that this website contains links to other websites does not mean that ISEEYOU B.V. approves of, endorses or recommends those websites, nor does it imply any association with their operators.
ISEEYOU B.V. disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content on any other website and disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from any third party websites or content therein directly or indirectly accessed through links in this website.
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